• Premium quality with a precision fit
  • Available for a wide range of vehicles
  • Simple to install

Frequently Asked Installation Questions

  • Partially Blocked

  • Fully Blocked

Thumbscrew Fitting

Sometimes, a small amount of the powder coating that we use can get into the screw holes, making it hard to fully engage the thumbscrews - the screws with the black plastic tops which attach the brackets to the guard’s main frame. This can be remedied very easily. Just fill in the form below and we’ll send you, free of charge, a simple tool that will fix the problem.

In exceptional circumstances, too much coating enters the screw hole for the tool to be of use. In this case, where the hard coating is clearly visible and blocking the screw hole, please contact our customer service team at info@travall.com.

If you are unsure which of the two problems is affecting your dog guard, please take a look at the video.

Country:

The information below can be found on the label on the bottom of the Dog Guard.


I have misplaced one of the parts that came with my order. Can I order the part from you separately?

Yes, just email or call our customer service team and they’ll give you a quote for the part you’ve lost.


I’ve lost the fitting guide that came with my Dog Guard, can I get a replacement?

You’ll find exactly the same step-by-step installation guide on your product’s page on our website. This is in a format which can be both saved and printed.


If you have a question about installing a Travall product not covered here, please email our friendly customer service team. It would really help if your email also includes your order number and, if it’s a Dog Guard you’re asking about, the part number, which can be found on the label underneath the main section. If you could include a digital photo highlighting the problem, that would be even better.