Our Price Promise

Our Price Promise

If you can find an online retailer offering a lower price for the same individual Travall-branded product, we'll match that price when you buy directly from us. Simple as that.

The Prices We Match

We match online prices which are publicly available to all customers on any competitor website, including eBay and Amazon. The price has to apply to an identical new product which bears the Travall logo, and which has a matching Travall product code. We don't match special prices only available to certain customers – such as negotiated prices or prices for groups like account holders or club members.

A Few Terms and Conditions

  • Our Price Promise applies to online sales only
  • The competitor's item must be identical and must be branded with the Travall logo
  • The competitor’s price cannot include any membership/personal discounts
  • We must be able to verify the competitor’s price
  • We cannot match bulk promotional offers, including buy one get one free
  • We will not match against clearance or closing down sales, or if the competitor business is in administration